Privacy Policy

Draft aligned to this store’s architecture (docs/06 §11). The old WordPress policy described accounts and marketing emails this store does not have; this version describes what actually happens. Pending legal review.

Who we are

This store is operated from Hong Kong; goods are handmade in mainland China and dispatched from Hong Kong. Contact: support@boutique-linen.com.

What we collect

When you browse: this site is static. We optionally load privacy-friendly analytics only after you consent; if you decline, nothing is loaded. Your cart is stored locally in your own browser and never sent to us until you check out.

When you buy: name, delivery address, email and phone — collected by our payment provider (Stripe) on our behalf and used only to make and dispatch your order. Card numbers never touch our systems; they are entered in Stripe’s hosted payment component.

Where data lives

• Payment details and receipts: Stripe.
• Name/address/email for fulfilment: our encrypted local fulfilment system, deleted or anonymised when no longer legally required.
• Order financial records (amounts, dates): retained for tax purposes in anonymous form.

What we never do

• No customer accounts, no passwords on this site.
• No marketing emails. You will only receive transactional emails (order confirmation, shipping notice).
• No selling or sharing of your data with advertisers.

Your rights

Email support@boutique-linen.com to request access to, correction of, or deletion of your personal data. We will honour these except where records must be retained for tax or fraud-prevention law, in which case the data is anonymised instead.

Import duties (DDP)

Deliveries are sent DDP via our carrier: import duties and taxes are already included — there is nothing extra to pay on delivery.